This is the second of a series of three papers designed to determine the following
- define the NHS General Managers' concept of management information in the
- identify the General Managers' understanding of their own roles in the
manager-patient relationship, their organisation and how that effects their information
- explore the problem of identifying the information needs of the General
their difficulties in defining their own information requirements and the nature
of those needs;
- understand how General Managers' work with information within
- analyse their attitudes to information and their needs in
a rapidly changing environment; and
- develop both a theory of, and recommend practice
for change in the area of the General Managers' information needs.
This second paper examines the areas of managing information within the NHS,
the General Managers’ concepts of management information in the NHS and
their views of their own roles in these areas.