References
Anderson, C.A. (1992), "Curing What Ails U.S. Health Care." Quality
Progress 25, No. 4, pp. 35-38.
Bergman, R. (1994), "Not-For-Profits May Get a Shot at Prestigious Quality
Award." Hospitals & Health Networks 68, No. 7, pp. 82.
Claus, L.M. (1991), "Total Quality Management: A Healthcare Application." Total
Quality Management, Vol. 2, No. 2.
Fried, R.A. (1992), "A Crisis in Health Care." Quality Progress 25,
No. 4, pp. 67 - 69.
Gaucher, E.J. and Coffey, R.J. (1993), "Total Quality in Healthcare: From
Theory to Practice.", Jossey-Bass Inc., San Francisco.
Geber, B. (1992), "Can TQM Cure Health Care?" Training 29, No. 8, pp.
25 - 34.
Graham, N.O. (1990), "Historical Perspective and Regulations Regarding Quality
Assessment." In: Graham N.O., Editor, Quality Assurance in Hospitals - Strategies
for Assessment and Implementation
Haigh, R.H. and Morris, D.S. (1993), "Quality and Productivity in Health
Services through the Implementation of Total Quality Management." Proceedings
of the Annual Conference of the European Group of Public Administration Ecole
National d'Administration (E.I.V.A.), Strasburg, 7-10 September 1993.
Lawrence, D.M. and Early, J.F. (1992), "Strategic Leadership for Quality
in Health Care." Quality Progress 25, No. 4, pp. 45 - 48.
Singapore, Department of Statistics (1997), "Yearbook of Statistics, Singapore."
Singapore, Ministry of Health (1993), "White Paper on Affordable Healthcare."