International Journal of Applied Health Studies (ISSN: 1742-5263) Volume 1 Issue 2
Management Centre, University of Leicester
Healthcare, Singapore, Total Quality Management
This paper, which is the first in a series of four, establishes the principal elements of total quality management (TQM) and presents the findings of an empirical study on TQM practices of Singapore hospitals. It includes general information about Singapore, its healthcare delivery and financing system, and future developments and challenges.
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