Improving Training Outcomes: An Innovative Approach

International Journal of Applied Training and Development (ISSN: 1745-5731) Volume 1 Issue 1 - Download PDF

William G. Powers
Professor, Dept. of Communication Studies, Texas Christian University

Graham D. Bodie
Dept. of Communication, Purdue University

Margaret Fitch-Hauser
Dept. of Communication, Auburn University


This paper identifies and discusses a selected series of special challenges that impact the ability to generate change when delivering soft-skills training. The potential benefits of a recently emerging and innovative solution is then discussed that provides an opportunity to produce a blended training format bringing together the special benefits of online access to content presentation blended with the more traditional face-to-face instructor-led interaction and activity. The positive outcomes from this combination of information delivery with skill practice and enhancement are suggested to merit further exploration.

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