Improving Training Outcomes: An Innovative Approach

William G. Powers
Professor, Dept. of Communication Studies, Texas Christian University

Graham D. Bodie
Dept. of Communication, Purdue University

Margaret Fitch-Hauser
Dept. of Communication, Auburn University

Abstract

This paper identifies and discusses a selected series of special challenges that impact the ability to generate change when delivering soft-skills training. The potential benefits of a recently emerging and innovative solution is then discussed that provides an opportunity to produce a blended training format bringing together the special benefits of online access to content presentation blended with the more traditional face-to-face instructor-led interaction and activity. The positive outcomes from this combination of information delivery with skill practice and enhancement are suggested to merit further exploration.

Subscribe now to view the full article.
or
Existing members may login to view this article.